Posted: Friday, April 14, 2017 3:33 PM
Northeast Methodist Hospital has played a major role in the phenomenal economic growth experienced in northeast Bexar County. Located in the city of Live Oak at Interstate 35 and Judson Road, Northeast Methodist Hospital has undergone major renovations to upgrade and expand the facility and services to better meet the needs of this area. The expansion facilitated advanced services in 24-hour emergency, surgical, cardiovascular (three cardiac cath labs with electrophysiology capabilities) units, a spacious intensive care unit and inpatient rehabilitation services. A new orthopedic service has recently been implemented – The Joint Replacement Academy – offering the latest treatment options for knee and hip pain. Northeast Methodist Hospital is accredited by the Joint Commission in stroke care and is designated as an accredited Chest Pain Center. What sets us apart is that we recognize and value the unique needs of each of our patients. It is a process that we continue to improve on, creating ways to better serve our community when they need us most. Many of our patients find that our staff is among the friendliest group of people you will meet. Ours is a hospital that is patient-focused and staffed by health care experts who genuinely care for the well-being of others. It is our promise—as part of Methodist Healthcare’s mission of Serving Humanity to Honor God.General Statement of Duties: The Patient Safety Manager assists with development, implementation and evaluation of the departmental plan. Conducts clinical risk assessments utilizing clinical knowledge, risk identification methods and other processes to identify and initiate action for risk reduction and quality improvement opportunities. Essential Job Functions: 1. Reviews and analyzes facility occurrence reports to identify clinical risk issues. Facilitates the investigation and follow-up on events with the appropriate Directors/VP’s. 2. Analyzes occurrence data for frequency and severity of events. Identifies trends necessitating intervention and works with Directors/VP’s in planning and implementing actions to address identified issues. Tracks and reports to the FDA, and other entities, any medical device related events according to the requirements of the Safe Medical Device Act. 3. Initiates Probable Claims Report (PCR) as appropriate. Investigates, utilizing record review, interviews and other methods in order to provide adequate information for the report. 4. Facilitates the investigation and resolution of patient complaints and grievances. Initiates and/or reviews correspondence to patient/family following established timelines. 5. Facilitates the implementation and completion of the elements of the annual HCA Risk Reduction Program. Communicates the results of the quarterly Risk Metrics results to managers/VP’s and Senior Leaders. Facilitates development and communication of appropriate action plans for identified outliers. 6. Serves as a consultant and resource regarding medical/legal issues. Provides department-specific and facility-wide education based upon identified needs.
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• Location: Lubbock, San Antonio Live Oak
• Post ID: 11878570 lubbock