search > Lubbock jobs > Lubbock customer service

Posted: Tuesday, July 4, 2017 6:26 PM

Job Description:/h3:

IV Solutions, a division of Maxor National Pharmacy Services, LLC, is currently accepting applications for a Patient Care Coordinator for its specialty pharmacy in Lubbock. Responsibilities include answering referral and refill calls, obtaining medical documentation from referral sources, and verifying patient information, etc.
Primary Responsibilities
:The Patient Care Coordinator is responsible for communication with patients, prescribers, third party payers, manufacturers and marketing staff for all refill activity
:Ensures the receipt of all related medical and financial documentation from referral sources
:Verifies the accuracy and completeness of patient information, etc.
:Coordinates patient authorization and all necessary medical documentation and financial information required for initiation of services
:Assists with any required co:pay programs or patient financial assistance needs
:Proactively schedules dispense dates for prescriptions
:Tracks and communicates with patients regarding shipping issues
:Active TX Pharmacy Tech certification and current PTCB certification required
:HS Diploma/GED required
:Previous pharmacy experience and customer service experience highly recommended
:Proven computer skills in Microsoft Office
Knowledge, Skills and Abilities
:Excellent communication and customer service skills, both verbal and written
:Ability to problem solve and multi:task
:Spanish speaking is a plus
:Demonstrated organizational skills
:Ability to work with a diverse group of people, including patients and physicians
Maxor offers a culture that promotes teamwork and where employees are valued as the Companys best asset. We work hard, but we make sure to have fun along the way, too. Competitive salary, plus a great benefits package are available including:
:750 individual, annual medical deductible
:25 office visit copays;
:Low biweekly premiums;
:Company paid basic life/AD and D and Long:term disability insurance;
:Rx, dental, vision, short:term disability, and FSA
:Employer:matched 401k Plan;
:And more
Hours are M:F; 8:00am:5:00pm and rotating after hour and weekend call. Interested candidates may apply on line at maxor. Please call Amy Newman at with any questions.


• Location: Lubbock

• Post ID: 14335393 lubbock is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017